Type
Forward All Calls
Forward When Unanswered
Forward When Busy
Cancel All Forwarding
Dial Code
**21* + number + # |
**61* + number + #
**67* + number + # |
##002#
Example
**21*4632704483# |
**61*4632704483#
**67*4632704483# |
##002#
Open your Phone app.
Enter the appropriate code from the table above.
Tap Call.
Wait for confirmation (usually a message or tone).
Repeat for other forwarding conditions as needed.
Note: GSM networks offer conditional call forwarding, meaning you can forward calls only when busy, unreachable, or unanswered—unlike CDMA (older Verizon) networks.
Some voicemail features may interfere with forwarding (especially if using visual voicemail or call screening apps). For best results:
Disable third-party voicemail apps
Ensure your carrier voicemail is not overriding the forwarding rules
On iPhone: Settings → Phone → Call Forwarding (if visible) → Make sure correct number is entered
Make a test call from another number to ensure forwarding behaves as expected (based on condition: busy, no answer, etc.).
AT&T Wireless Support:
(800) 331-0500 (24/7)
T-Mobile Support (GSM):
(800) 937-8997
For other GSM carriers (Mint, Ultra Mobile, etc.), visit their respective websites or apps for forwarding instructions.