How to Set Up Call Forwarding (AT&T & GSM Networks)

How to Set Up Call Forwarding (AT&T & GSM Networks)

This guide explains how to forward calls on AT&T and other GSM networks, and how to ensure features like voicemail don’t interfere with call forwarding.

This guide explains how to forward calls on AT&T and other GSM networks, and how to ensure features like voicemail don’t interfere with call forwarding.

What you’ll need

What you’ll need

  • A phone on AT&T or GSM-based network (e.g., T-Mobile, Mint Mobile)

  • Forwarding number: Your Assistant Phone Number

  • Access to the Phone app (dial pad)

  • Optionally: access to carrier settings or mobile app (if available)

  • A phone on AT&T or GSM-based network (e.g., T-Mobile, Mint Mobile)

  • Forwarding number: Your Assistant Phone Number

  • Access to the Phone app (dial pad)

  • Optionally: access to carrier settings or mobile app (if available)

Option 1: Set Up Call Forwarding via Dial Code

Option 1: Set Up Call Forwarding via Dial Code

You can enable and disable call forwarding directly from your phone’s dialer.

You can enable and disable call forwarding directly from your phone’s dialer.

Type

Forward All Calls

Forward When Unanswered

Forward When Busy

Cancel All Forwarding

Dial Code

**21* + number + #

**61* + number + #

**67* + number + #

##002#

Example

**21*4632704483#

**61*4632704483#

**67*4632704483#

##002#

Steps:

Steps:

  1. Open your Phone app.

  2. Enter the appropriate code from the table above.

  3. Tap Call.

  4. Wait for confirmation (usually a message or tone).

  5. Repeat for other forwarding conditions as needed.

Note: GSM networks offer conditional call forwarding, meaning you can forward calls only when busy, unreachable, or unanswered—unlike CDMA (older Verizon) networks.

Check Voicemail Settings (Optional)

Check Voicemail Settings (Optional)

Some voicemail features may interfere with forwarding (especially if using visual voicemail or call screening apps). For best results:

  • Disable third-party voicemail apps

  • Ensure your carrier voicemail is not overriding the forwarding rules

  • On iPhone: Settings → Phone → Call Forwarding (if visible) → Make sure correct number is entered

Final Step: Test Your Setup

Final Step: Test Your Setup

Make a test call from another number to ensure forwarding behaves as expected (based on condition: busy, no answer, etc.).

Need Help?

Need Help?

  • AT&T Wireless Support:

    (800) 331-0500 (24/7)


  • T-Mobile Support (GSM):

    (800) 937-8997

For other GSM carriers (Mint, Ultra Mobile, etc.), visit their respective websites or apps for forwarding instructions.

United States

131 Continental Dr. Suite 305, Newark DE 19713

© 2025 Voxify. All rights reserved.

United States

131 Continental Dr. Suite 305, Newark DE 19713

© 2025 Voxify. All rights reserved.

United States

131 Continental Dr. Suite 305, Newark DE 19713

© 2025 Voxify. All rights reserved.